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Is the icon for your DVD drive missing entirely when you open the 'This PC' (formerly 'My Computer') folder?
Shawn 'Cmdr' Keene | Microsoft MVP - Windows Insider | CmdrKeene.com | tweet me: @LtCmdrKeeneMicrosoft MVPs are independent experts offering real-world answers. Learn more at mvp.microsoft.com.
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Yes, on my 'This PC' view the icon for the DVD drive isn't there.
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Thanks. A couple things come to mind:
First make sure that 'hide empty drives' isn't enabled in Folder Options. This box should be off/unchecked:
Next, check Device Manager and see if the drive is listed under your CD/DVD devices:
If it is listed, but has a warning icon like mine does there, it means something is wrong with it. Double-click to find out what's wrong, and let me know.
Shawn 'Cmdr' Keene | Microsoft MVP - Windows Insider | CmdrKeene.com | tweet me: @LtCmdrKeeneMicrosoft MVPs are independent experts offering real-world answers. Learn more at mvp.microsoft.com.
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In this, we'll walk you through the steps to create and set up a virtual hard disk to store files on Windows 10.How to create a VHDX or VHD on Windows 10In order to create a VHD on Windows 10, do the following:.
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'Hide empty drives' was turned on, but it's off now ^
And Device Manager says there aren't any issues with the disc drive:
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Interesting. If you double-click it, does it say 'this device is operating normally'? So when you insert a disc now, am I correct in assuming that the icon in 'This PC' for the drive just stays as the generic icon and name? If you click it, does it say the device is not ready?
Let me also ask to be thorough, when you first place a CD or (especially DVD movies) into the drive, do you hear the drive spin up at all, and is there any LED light for when it's reading?
Shawn 'Cmdr' Keene | Microsoft MVP - Windows Insider | CmdrKeene.com | tweet me: @LtCmdrKeeneMicrosoft MVPs are independent experts offering real-world answers. Learn more at mvp.microsoft.com.
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It does indeed say 'this device is operating normally'. And it seems, worryingly, that there isn't an icon for the drive in 'This PC'.
And yes, the drive starts spinning for about 35 seconds before stopping, and the LED light indicates the disc is being read.
Apologies if my problem isn't the simplest out there.
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That's odd that it's not listed in This PC. Even if the drive didn't have a disc in it, as long as you turned off the option to 'hide empty drives', it should be showing there.
If this were my computer, I'd right-click and 'Uninstall' the drive from the Device Manager, then go to the manufacturer's website and download the newest edition of their driver again. Even if it's the version you already had, reinstalling it may fix whatever issue it had.
If it still doesn't work, I think it's time to get the manufacturer involved for their opinion on the matter. Shawn 'Cmdr' Keene | Microsoft MVP - Windows Insider | CmdrKeene.com | tweet me: @LtCmdrKeeneMicrosoft MVPs are independent experts offering real-world answers. Learn more at mvp.microsoft.com.
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Thank you for helping, I'm sorry it wasn't the problem it seemed.
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Hello,
Thank you for your response. I appreciate your time.
I would suggest you to refer to the link mentioned below and check if that helps:
*Holds good for Windows 10 as well
Important Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
Sincerely,
Ankit Rajput
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